Privacy Policy

Applies to: Android app com.merit.play
Effective date: 19 September 2026
Last updated: 19 September 2026

Merit Play (“we”, “the app”) is operated by Merit Play. This policy explains what the app collects, why it is used, who it is shared with, and how you can request deletion.

What we collect

• Email address: creates and identifies your account and sends payout receipts.
• Display name: shown on your profile.
• Profile photo URL: avatar only when supplied by Google Sign-In.
• Advertising ID: sent to eligible offer partners so completions can be credited to you.
• Device model, OS, app version, and security identifiers: support, fraud prevention, and account protection.
• Approximate country: shows offers available in your region.
• Redemption orders: the reward you choose and its coin price, when you redeem in the store.
• Install referrer and support messages: referral attribution and ticket support.

How we use information

We use this information to run your account and wallet, credit completed offers, process redemptions, prevent fraud and duplicate accounts, answer support tickets, and keep the app working. We do not sell your data or build advertising profiles.

Who we share it with

• Google Sign-In: email, name, and profile photo for authentication.
• Offerwall partners: advertising ID, user ID, and country for offers and completion confirmation.
• Google Play Install Referrer: referrer string for referral attribution.
• Merit Play backend: account, wallet, activity, and support data needed to provide the service.
• Gift-card store partner (Xoxoday): your name, email and coin balance, so you can redeem rewards and receive them.

We do not collect contacts, SMS, call logs, precise location, microphone, camera, health data, or bank/card numbers. If you explicitly choose a payment proof or support attachment, that file is used only for the request you submit.

How long we keep it

Account data remains while your account is active. Wallet and payout records are kept for up to 24 months after a payout for fraud and tax requirements. Support tickets are kept for up to 12 months. Device and security logs are kept for up to 90 days.

Deleting your account and data

In the app, open Profile → Settings → Delete Account. After a 7-day waiting period (signing in again cancels it) we delete your profile, advertising-ID association, support history, and unredeemed balance. Payout records required by law may be retained in anonymised form for 24 months. Unredeemed coins have no cash value and are forfeited on deletion.

Your choices and rights

Depending on where you live, you may request a copy, correction, or deletion of your data. Contact support@rewardpoint.com from your registered address with the subject “Delete my Merit Play account”. We may verify your identity before completing a request.

Children

Merit Play is 18+ and is not directed to children. We do not knowingly collect data from anyone under 18.

Security and changes

All traffic uses HTTPS with TLS 1.2 or later. Passwords are stored using secure hashing. Production data access is limited to the app operator. Material changes are announced in the app and reflected in the last-updated date.

Contact

support@rewardpoint.com