Merit Play is free. You never pay money in the app, so there is nothing to refund.
Offer completions are verified by the offer partner before coins are credited. We may hold or reverse coins when a partner rejects or reverses a completion, or when we detect duplicate accounts, VPN use or automated activity.
Rewards are delivered by our gift-card partner and usually arrive within minutes. If a redemption fails, the coins are returned to your wallet automatically. A delivered reward cannot be exchanged or reissued.
Questions: support@rewardpoint.com
If you have questions about this policy, please contact us at support@rewardpoint.com.